Tag: nbn

Internet provider Dodo will repay 16,000 customers who signed up to the National Broadband Network after the competition watchdog bit back over claims its plans were perfect for video streaming.

Advertising 10GB/month plans that tap out at 12Mbps are hardly “perfect for streaming” as Dodo claimed.

The majority of customers whom signed up for Dodo’s low-end NBN plan were whacked with excess charges, not realising that the average Netflix show would eat away 3GB/hr nor that 12Mbps was incapable of “Ultra HD”

A$360,000 in excess fees will be refunded by the provider to Dodo’s affected subscriber base.

Source: Dodo forced to repay 16,000 NBN customers

Behind closed doors, the NBN is floating the idea of charging you extra for watching your favourite shows.

Do you remember the whole Net Neutrality thing the US was going on about? Well this is basically that, but instead of the FCC it’s the Liberal government. Their end goal is make more money in the hopes of turning their turd of a network into something literally anyone might buy. They’re putting feelers out there to ISPs in the hopes they might further gouge its B2B clients (ISPs) and in-turn the end user. ie. The Australian people.

In the NBN’s most recent wholesale pricing review a question was raised around ISPs interest/thoughts around buying streaming data, such as that used for Netflix, at a higher cost.

Unsurprisingly the ISPs weren’t too happy as not only would it mean significantly higher costs for them but also the introduction of deep-packet inspection, or other means, to determine the type of data being sent.

Whilst the current Australian government has no issue with invading their peoples’ privacy, ISPs have long stood against it and appear to be following suit in their disgust at the NBN’s latest “idea”.

Source: With the NBN? You might have to pay a ‘Netflix tax’

NBN Co CEO, Bill Morrow

The Australian Communications and Media Authority will compel 21 businesses in the NBN ecosystem to reveal data about how they resolve issues in a bid to halt the current blame game between NBN Co and internet providers.

Communications Minister Mitch Fifield said the action was a direct result of government intervention to stem what has been a damaging fortnight for the NBN project.

In case you’ve missed the recent pissing match between NBN Co CEO Bill Morrow and every ISP in Australia this past couple of weeks either party is blaming the other for speed and pricing issues with the NBN.

The Liberal government, keen to save some face in the debacle cum white-elephant they’ve turned the NBN into, have decided to step in and ask everyone for some real info and see who’s telling the truth.

No doubt there’s a little at fault from both sides but with the continual balls-up that is the MTM version of the NBN the public are quick to excuse any facts and rest blame squarely on the shoulders of NBN Co.

Regardless of the outcome and who’s wins this round the NBN and the public of Australia continue to suffer at the hands of political bureaucracy.

Good luck Senator Fi-Fi.

Source: Govt steps in to stop NBN blame game – Telco/ISP – iTnews

The [Western Australian] government said its agencies reported difficulty in getting any information out of NBN coupled with “lengthy delays”, poor support, and confusion on when sites would be ready.

The relationship between NBN and the WA agencies had reached a point where talking to NBN was being avoided, the government said.

And then they took their bat and ball and went home and poor NBN had no one else to play with.

But seriously, that’s pretty damning for a state government to literally avoid talking to our nation’s supposed one-wholesaler of future communications.

If the stereotypically bureaucracy that is government thinks you’re obtuse and anything but transparent with communication I don’t think there’s a scale that rightfully shows just how bad things are.

Source: Western Australia gives up trying to talk to NBN | ZDNet

THE ACCC has revealed it is formally investigating broadband retailers’ speed claims — and it wants 16,000 volunteer households to help it work out if consumers are being misled.

[…] many people are unhappy when the speed they get turns out to be far less than what was advertised.

Information collected from the [ACCC]’s broadband army should also determine whether the NBN Co itself is to blame.

The program is set to kick off in the second half of this year and involve 4,000 homes. It’s probably only 4k because there aren’t more than that with the NBN yet… Hey-ohhhhhhhhhhhhh!

But seriously folks… This isn’t just an NBN thing, backhaul infrastructure is a massive issue, as anyone in a neighbourhood with a high Netflix user base is all too aware.

Source: Have consumers been ‘misled’ by NBN speed claims? | Daily Telegraph