Telstra shits the bed

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Telstra services have gone down across the country for mobile, home phone and internet customers.

According to the telco’s service status page, a “current interruption” is affecting 2G, 3G, 4G, ADSL and home phone services.

With no updates coming from the telco beyond “we know there’s a problem” it likely means they have no idea what the problem is (yet). Either that or it’s so big they have no idea how to get it back online.

Obviously it’s not a great situation for the millions of affected Telstra customers to be in. Spare a thought for their customer service staff on the front line though. They’ll know just as much as you do right now and dealing with a deluge of abuse, calls, messages and tweets.

Source: National Telstra outage downs mobile, ADSL, voice services – Telco/ISP – iTnews

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