Telstra abandons roaming price increases


Telstra CEO Andrew Penn on abandoning recent roaming charge changes:

Price increases are often necessary and I completely understand why the teams that look after our products made the changes they did.  But they didn’t sit well with me, customers clearly told us the same so it’s my responsibility to act on behalf of our customers.

Translation: We got caught.

Source: Making the right calls for customers – Telstra Exchange

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