Someone is shipping out unsolicited products, frequently sex toys, to seemingly random customers, and the company does not yet know why they’re being purchased, and why they’re being shipped…
At first glance the story seems kinda funny. Someone is playing a joke, sending out packages to random people. Then, as you read through the story you quickly see the horror the recipients are going through and how Amazon’s gifting policies are essentially hide the harassing party’s details.
Amazon’s customer service, or lack thereof, is focused on heavily too as many of these reports appear to be ignored or fobbed off. One woman mentioned in the story was given a fake complaints number to call by one customer service rep for example. Very poor.
Source: Someone Is Sending Amazon Sex Toys to Strangers. Amazon Has No Idea How to Stop It.