Internet provider Dodo will repay 16,000 customers who signed up to the National Broadband Network after the competition watchdog bit back over claims its plans were perfect for video streaming.
Advertising 10GB/month plans that tap out at 12Mbps are hardly “perfect for streaming” as Dodo claimed.
The majority of customers whom signed up for Dodo’s low-end NBN plan were whacked with excess charges, not realising that the average Netflix show would eat away 3GB/hr nor that 12Mbps was incapable of “Ultra HD”
A$360,000 in excess fees will be refunded by the provider to Dodo’s affected subscriber base.