{"id":9521,"date":"2019-09-12T08:16:37","date_gmt":"2019-09-11T22:16:37","guid":{"rendered":"https:\/\/reckoner.com.au\/?p=9521"},"modified":"2019-09-12T08:16:38","modified_gmt":"2019-09-11T22:16:38","slug":"the-commonwealth-banks-netbank-app-was-double-charging-users","status":"publish","type":"post","link":"https:\/\/reckoner.com.au\/news\/the-commonwealth-banks-netbank-app-was-double-charging-users\/","title":{"rendered":"The Commonwealth Bank&#8217;s NetBank app was double charging users"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9522 size-full\" src=\"https:\/\/media.reckoner.com.au\/wp-content\/uploads\/2019\/09\/27124314\/CommBankApp1-1.jpg\" alt=\"CBA app on Samsung phone\" width=\"650\" height=\"366\" \/><\/p>\n<blockquote><p>&#8230;a glitch with some payments in Netbank\u00a0 and the bank&#8217;s\u00a0recently relaunched app accidentally prompted multiple payments because of a defective error screen.<\/p><\/blockquote>\n<p><!--more--><\/p>\n<p>Oops, it looks like NAB aren&#8217;t the only ones having <a href=\"https:\/\/reckoner.com.au\/news\/nabs-latest-android-app-will-suck-your-battery-dry\/\">app issues<\/a>. At least the NAB aren&#8217;t recharging users though!<\/p>\n<p>It appears a small group of users who were processing payments late last week were charged once more when told the original transaction wasn&#8217;t completed.<\/p>\n<p>CBA have advised the issue was fixed almost immediately but acknowledge thousands of duplicate transactions were processed between last Thursday and Friday morning (Sept 5th &#8211; 6th, 2019).<\/p>\n<p>Source: <em><a href=\"https:\/\/www.itnews.com.au\/news\/cba-loopy-app-error-causes-users-to-pay-too-many-times-530665\">CBA Netbank app error causes mistaken multiple payments &#8211; Finance &#8211; Networking &#8211; Security &#8211; Software &#8211; iTnews<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"&#8230;a glitch with some payments in Netbank\u00a0 and the bank&#8217;s\u00a0recently relaunched app accidentally prompted multiple payments because of&hellip;\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[10],"tags":[94,1386,482],"jetpack_publicize_connections":[],"reckoner_social_message":null,"_links":{"self":[{"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/posts\/9521"}],"collection":[{"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/comments?post=9521"}],"version-history":[{"count":1,"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/posts\/9521\/revisions"}],"predecessor-version":[{"id":9524,"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/posts\/9521\/revisions\/9524"}],"wp:attachment":[{"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/media?parent=9521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/categories?post=9521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/tags?post=9521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}