{"id":7174,"date":"2018-04-17T09:26:46","date_gmt":"2018-04-16T23:26:46","guid":{"rendered":"https:\/\/reckoner.com.au\/?p=7174"},"modified":"2018-04-17T09:26:46","modified_gmt":"2018-04-16T23:26:46","slug":"australias-tio-reveals-nbn-complaints-are-up-200","status":"publish","type":"post","link":"https:\/\/reckoner.com.au\/news\/australias-tio-reveals-nbn-complaints-are-up-200\/","title":{"rendered":"Australia’s TIO reveals NBN complaints are up 200%"},"content":{"rendered":"

\"\"<\/p>\n

According to the TIO’s report, for the period of July to December last year, there were 22,827 complaints related to the NBN, a 203.9% increase in complaints for the same period in 2016.<\/p><\/blockquote>\n

A total of 14,055 of these complaints were related to the quality of service on the NBN, and 8.757 complaints were related to the installation of the NBN<\/p><\/blockquote>\n

NBN CCO Brad Whitcomb has refuted the report stating that despite the larger number of complaints less than 1% of people with an NBN connection have lodged complaints. He also claims that the majority of complaints lie with the ISPs and not the underlying NBN itself, with just 5% of lodged complaints ending up on their table.<\/p>\n

Anecdotally I don’t know a single person that hasn’t<\/em>\u00a0complained about their NBN connection myself, but then how many regular folk are likely to walk about town praising their internet connection?<\/p>\n

Source: Thousands Of People Have Complained About Their NBN Service<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"According to the TIO’s report, for the period of July to December last year, there were 22,827 complaints…\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[10],"tags":[94],"jetpack_publicize_connections":[],"reckoner_social_message":null,"_links":{"self":[{"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/posts\/7174"}],"collection":[{"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/comments?post=7174"}],"version-history":[{"count":0,"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/posts\/7174\/revisions"}],"wp:attachment":[{"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/media?parent=7174"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/categories?post=7174"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/reckoner.com.au\/wp-json\/wp\/v2\/tags?post=7174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}